The Booking Ninja

2020 - Present

Currently developing a custom set of tools for use in the travel industry

• Developing a custom CRM tool for keeping track of and communicating with clients.
• A Ruby on Rails designed CRM with integration of Twilio and Slack APIs for realtime two way communication.
• PostgresQL database.
• Project tools are intended to be scaled for use by a multitude of booking companies.

Elinik Inc

2020 - 2020

Volunteered for a machine learning, data science centric startup.

• Outlined a plan to implement a separation of concerns for server and client sides of an application.
• Created a mock-up for a ReactJS frontend of an unannounced project.
• Participated in standups and collaborative sessions on the feature set of the application.

Full-Stack Web Development

2020 - 2020

Flatiron School

Full Stack Web Development, Ruby on Rails and JavaScript programming bootcamp.

• With a lifelong passion for technology, my knowledge was centered on the hardware side. I’m very excited to start my journey into making my technological skill set more complete.
• The newly acquired knowledge has sparked a deep interest into how the technology that surrounds us works ‘under the hood’.
• Designed and built three full fledged projects from a blank text editor, to an operating application with each project adhering to a strict week long deadline and each hitting MVP and stretch goals.

General Sales Manager

2018 - 2020

Premier Ford of BayRidge, New York, NY

• Planned and developed short and long-term goals and objectives annually and on a monthly basis.
• Consistently beat manufacturer set objectives by 10% to 50% monthly.
• Responsible for over $200k worth of incentive claiming and protection.

General Sales Manager Cont.

2018 - 2020

Premier Ford of BayRidge, New York, NY

• Performed F&I Manager duties in the interim when the dealership did not have the position filled.
• Handled over $6mil worth of contracts on an average 90 day rolling basi
• Managed inventory of over $10mil. (Ordering, Trading, Wholesale, etc.)
• Created a solid working relationship with lending institutions and manufacturer personnel.
• Brought on board an additional 4 lenders.
• Coordinated regular meetings to ensure their profitability and efficiency.
• Hired and personally trained all sales managers, sales people and ancillary staff (over 40 hires).
• Coordinated cost-effective advertising programs strategies for the dealership.
• Handled any customer complaints that department managers were unable to rectify and took the necessary steps to resolve these complaints.

Finance Manager

2017 - 2018

Dana Motors LTD, New York, NY

• Handle all client finance and leasing needs.
• Built and maintained relationships with bank representatives.
• Ensured that all contracts met dealership and state guidelines.
• Protected the dealership and clients by following consumer protection guidelines.
• Fixed and packaged any contracts in transit for quick funding turn around.

Assistant Manager / Inventory Manager

2010 - 2017

BayRidge Ford, New York, NY

• Top Tier Master Certified sales specialist and management professional.
• Facilitated opening a new Ford brand location; built and expanded customer base from scratch.
• Developed comprehensive product knowledge; built relationships with clients, brokers, vendors, and fleet operators.
• Closely worked with finance and service departments to ensure on-time delivery and seamless customer service.
• Provided training for all new sales consultants and assisted the store in reaching top tier brand certification; facilitated team and management meetings.
• Managed the vehicle order bank and stores inventory; proficient in using various CRM systems (Reynolds and Reynolds, Ford Internal CRM system).
• Experienced in new inventory wholesale purchasing from the manufacturer.
• Built an online retail sales team; managed all web communication between clients and store, as well as, online leads and prospects.
• Established and oversaw fleet business.